Returns & Exchanges
At Desky, we want you to be completely satisfied with your ergonomic setup, which is why we offer a 30-day trial period to ensure your new workspace meets your needs. If you are not entirely happy with your purchase, we provide a straightforward return and exchange process for all our furniture and accessories.
Return Process
- 1.Initiate Your Request
Contact our support team via the online portal or email within 30 days of delivery to receive your Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Disassemble your furniture and secure all components in the original packaging to prevent damage during transit; items must be in like-new condition.
- 3.Label and Ship
Affix the provided shipping label to your package and drop it off at an authorized carrier location or schedule a courier pickup for larger desk components.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.