Frequently Asked Questions
Everything you need to know about upgrading your workspace.
How long does shipping take for standing desks?
Most orders are processed within 24 hours. Delivery typically takes 3-7 business days depending on your location, and you will receive a tracking number as soon as your desk leaves our warehouse.
What is included in the warranty for Desky products?
We offer a comprehensive 10-year warranty on all desk frames and motors, and a 5-year warranty on desktop surfaces, covering any manufacturing defects or mechanical failures.
Can I return my desk if I am not satisfied?
Yes, we offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original packaging and condition.
Is assembly difficult for the standing desks?
Not at all. Each Desky comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 30 to 45 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Afterpay to help you invest in your health now and pay over time.
How much weight can the Desky frames support?
Our heavy-duty dual-motor frames are designed to support up to 310 lbs (140 kg), ensuring stability even when loaded with multiple monitors and heavy equipment.